Robert M. Bramson has identified several patterns of behavior exhibited by difficult people, in his book Coping with Difficult People. These patterns of behavior are: Hostile-Agressive : Pushy and uses intimidation. Arbitrary and arrogant. Complainer : Gripe without offering a solution. Seldom takes action to rectify a situation. Silent-and-Non-Responsive : Not very communicative. Relies on … Continue reading Coping with Difficult People