“I’m holding you accountable for the outcome.”
Lack of Personal Accountability may show through Negativity:
- Emphasis on blame or deflecting fault
- Complaining tone
- Expression of frustration or fear
- No real productive answer
- No suggested action
- Judgemental tone
Positivity, on the other hand, is usually partnered with Personal Accountability:
- Emphasis on helping or solving the problem
- Willingness to take positive action
- No accusation
- None-judgemental tone
- Emphasis on being open-minded and taking responsibility
Choose your attitude. Play. Make their day. Be present. Be world class!