When it comes to staff development, one wants to start by identifying the Leaders. Here are a number of theories that can help in identifying Leaders:
- Trait theory: Charism, Intelligence, Confidence, Influence, Business knowledge
- Equity theory: Efforts rewarded fairly
- Behavioral theory: Combine reaching specific goals and building relationships
- Contingency theory: How leaders adjust under different circunstances
- Situational theory: Strong leaders adjust to the needs of employees
Transactional leadership sets expectations and reward system, and manages by exception.
Tranformational leadership builds relationships, leads by example, and endeavours to make positive changes.
Developing staff through Organisational Development:
- Change management
- Knowledge management
- Learning organisations
Organisational Development Interventions:
- Total Quality Management: Eliminating defects in processes.
- Six Sigma: Client orientation and management focused methodology for improving quality.
- High-involvement Organisations: Entrust employees at all levels as decision makers.
Human Process Interventions:
- Leadership development
- Team building
- Conflict resolution
- Emotional Intelligence
Human Resource Development Interventions:
- Performance management
- Diversity programs