CASoft Blog

“I’m holding you accountable for the outcome.”

Lack of Personal Accountability may show through Negativity:

• Emphasis on blame or deflecting fault
• Complaining tone
• Expression of frustration or fear
• No real productive answer
• No suggested action
• Judgemental tone

Positivity, on the other hand, is usually partnered with Personal Accountability:

• Emphasis on helping or solving the problem
• Willingness to take positive action
• No accusation
• None-judgemental tone
• Emphasis on being open-minded and taking responsibility

Choose your attitude. Play. Make their day. Be present. Be world class!